LabGear International very well understands that quality is a continuous process and the same is reflected in our commitment to make every employee part of our processes and methodologies. Our best practice certifications and methodologies are seamlessly integrated through our Total Quality Management program, which enables us to consistently deliver cost-effective, high-quality solutions.
Rather than define quality by industry standards alone, LabGear International goes a step further to take a customers views. We see quality as “value as perceived by the customer”. To us, standards compliance is a given. However, we believe that there can be no “one size fits all” definition of quality. Based on varying needs and expectations, customers having different views of quality during each individual engagement. The company may be seeking value from timelines, cost-effectiveness, performance, service, or other parameters. LabGear International works closely with each customer to ensure that specific expectations and needs are met, so that the unique value sought by each customer is guaranteed.
Our process methodology is context-composed. We work closely with the customers to understand the unique value expected from each project and then tailor our processes to enable realization of that value. We measure success through formal, independent feedback mechanisms. Gantec Publishing’s focus on project-level quality systems ensures that each customer engagement progresses smoothly. Our project management capabilities are enhanced and driven by competency development, built through extensive trainings, certifications and on-the-job experience.